Returns and shipping damages
We always strive to offer fair and friendly customer service even if problems occur. After receiving the order you will have 14 days to make the final decision on your purchase.
If the product does not meet your expectations please contact us by emailing info@storelli.fi or by calling to number +358 44 976 2521. After contacting us you can send the product to Vainamoisenkatu 21 B 32, 00100 Helsinki, Finland.
If for any reason you decide to return the product it is required to be unused and packed in the original packaging. The shipping costs and the purchase price of your order will be refunded after we receive the package.
We do not claim cash-on-delivery (COD) returns.
We reserve the right to refund the handling and shipping costs to the customer if the return has been subject to, or breach of the contract.